Why shall I look into this?
If you want to avoid spliting phone bill with friends, enjoy privacy without letting account owner see your call history, or like to cut your phone bill, you would have interest in this. This is individual plan with discount.
Can I keep my current number and transfer from another carrier? If Yes, how?
Yes, absolutely! Steps are simple. Call your carrier saying 'I want the account number, pin, and billing zip code to transfer my number to another company', and provide your phone number, account number, pin, and account owner's name. We will handle the rest.
What discount can I have?
It is around 40% off, depends on the specific plan and promotion. Please register to request the details.
How soon will I receive my SIM card?
It usually takes 3-5 days for our clients to receive the SIM in the U.S. through free shipping. We also ship the SIM overseas. For example, our clients in China main cities receive the SIM in 2 days for free.
Is there a two-year contract?
It's contract free. If you are not happy with the service, or no longer need the service, you can exit at any time.
I do not have Social Security Number. Can I have this plan?
Yes, absolutely. We have may international students and travellers clients do not have Social Security Number.
If I sign a contract, can I get more discount either for the monthly plan or for the phone?
Yes, absolutely.
What type of phones can work with your service?
You can use T-mobile branded phones, or any unlocked GSM phone that support the U.S. frequency. iPhone 5s and above supports the U.S. frequency well. If you want wi-fi calling, you need a T-mobile branded phone.
What type of SIM card shall I choose for my phone?
We offer 3-in-1 SIM that works for all the phones.
Who is using uMe Mobile service?
Our current users include but not limited to students and scholars from Massachusetts Institute of Technology, Cornell University, Syracuse University, New York University, John Hopkins University, University of Maryland, Pittsburgh University, George Washington University, University of Virginia, University of Florida, University of South California, University of Illinois at Urbana Champaign, Washington University at St. Louis.
How do I cancel the service or transfer to another carrier?
Please login your account at www.umemobile.com, submit a ticket to transfer or cancel the service.
How do I change the account to a regular T-mobile account?
Yes. Please submit a ticket and we will provide special instructions.
Tell me more about uMe Mobile
uMe Mobile LLC, incorporated in Delaware, USA, helps international students and immigrants settle down and adapt to the new academic and social environment through our telecommunication service.